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An operations manual may have prevented this tragedy

Posted In Food Safety, Operations, Process & Procedures, Training ON November 5, 2018

Bill Marler’s post on a recent botulism outbreak emphasizes the need for clear operations protocol. An operations manual could have spelled out rules for record keeping, dispenser instructions, and safe temperature management.

Of course, the staff still need to read the manual and follow it, but it’s more likely they will, if the manual exists.