Just type and press 'enter'

Blog

Oct

07

2019

The Best Decisions Are Made When You Already Know the Answer

I love the mountains. I’ve been exploring trails and peaks in the Pacific Northwest since I was a kid. Last week I went hiking in the North Cascades with a friend. There had been an unseasonably early snow and the temperatures were still hovering around freezing. But the sky was clear and the scenery gorgeous. As my friend and I descended ...

READ MORE

Sep

24

2019

Let Me Help You Take a Vacation – your business will be glad you did

As a business owner, taking time off for a vacation can feel difficult to impossible. This summer I had the opportunity to take a vacation which allowed me to fully step away from my business. While wilderness kayaking in Southeast Alaska, I thought my business would be the furthest thing from my mind. I enjoyed exploring many small islands and...

READ MORE

Nov

05

2018

How’s Your Process?

I’m fortunate to live near Narrative Coffee – the perfect place to imbibe a hot beverage, in a comfortable setting, on a dreary January day. Narrative not only offers great coffee, a delicious selection of uncommon herbal teas, and cookies baked fresh on site, they offer consistently great customer service. Great service includes a way for the...

READ MORE

Nov

05

2018

An operations manual may have prevented this tragedy

Bill Marler’s post on a recent botulism outbreak emphasizes the need for clear operations protocol. An operations manual could have spelled out rules for record keeping, dispenser instructions, and safe temperature management. Of course, the staff still need to read the manual and follow it, but it’s more likely they will, if the manual exists...

READ MORE

Nov

05

2018

The key to writing the best operations manual for your business – delegate it!

Once you decide to create a personalized business operations manual to run your business more efficiently, you need to answer a very important question: will you write it yourself or have someone else do it? And, if someone else, who is the best person to delegate to? To answer that, consider the following: Do you enjoy writing? Are you good ...

READ MORE
x