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Problem Solving

Oct

07

2019

The Best Decisions Are Made When You Already Know the Answer

I love the mountains. I’ve been exploring trails and peaks in the Pacific Northwest since I was a kid. Last week I went hiking in the North Cascades with a friend. There had been an unseasonably early snow and the temperatures were still hovering around freezing. But the sky was clear and the scenery gorgeous. As my friend and I descended

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Nov

05

2018

Why every business needs an owner’s manual (aka operations manual)

Remember the last time you were driving and one of those pesky warning lights showed up when it was most inconvenient? Or, you were trying to figure out how to turn on the lights for that rental car? After a futile attempt to figure it out through trial and error, you probably looked in the glove box, pulled out the owner’s manual, and found the

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