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Problem Solving

Aug

03

2020

No Contingency Plan? You Can Build One in 10 Steps.

Have you ever considered what would happen to your business if you suddenly became ill or injured? I've seen first hand how few businesses have a documented contingency plan that provides clear direction in case something happens to the owner. As an avid purveyor of outdoor sports, my time out of the office is often spent sea kayaking,

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Mar

04

2020

COVID-19: Be prepared. 7 Steps to Help Get you Started.

Every day new cases of COVID-19 are being reported. In uncertain times like these it’s important to stay calm, exercise common sense, and follow good personal hygiene protocols. Prepare for COVID-19 It's also important to pro-actively prepare for the virus impacting your business. Many business owners are already feeling an impact, either

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Oct

07

2019

The Best Decisions Are Made When You Already Know the Answer

I love the mountains. I’ve been exploring trails and peaks in the Pacific Northwest since I was a kid. Last week I went hiking in the North Cascades with a friend. There had been an unseasonably early snow and the temperatures were still hovering around freezing. But the sky was clear and the scenery gorgeous. As my friend and I descended

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Nov

05

2018

Why every business needs an owner’s manual (aka operations manual)

Remember the last time you were driving and one of those pesky warning lights showed up when it was most inconvenient? Or, you were trying to figure out how to turn on the lights for that rental car? After a futile attempt to figure it out through trial and error, you probably looked in the glove box, pulled out the owner’s manual, and found the

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