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Small Business

Aug

03

2020

No Contingency Plan? You Can Build One in 10 Steps.

Have you ever considered what would happen to your business if you suddenly became ill or injured? I've seen first hand how few businesses have a documented contingency plan that provides clear direction in case something happens to the owner. As an avid purveyor of outdoor sports, my time out of the office is often spent sea kayaking,

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Apr

07

2020

Small Business Supply Chain: 3 benefits of documenting yours and 5 steps to get you started

Your supply chain can be impacted by many events. At any time, and especially during this pandemic, it’s important to understand how your supply chain works and be able to manage disruptions. Your supply chain may be simple or complex. It includes all the activities, people, and information necessary to obtain materials used to sell a produc

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Mar

04

2020

COVID-19: Be prepared. 7 Steps to Help Get you Started.

Every day new cases of COVID-19 are being reported. In uncertain times like these it’s important to stay calm, exercise common sense, and follow good personal hygiene protocols. Prepare for COVID-19 It's also important to pro-actively prepare for the virus impacting your business. Many business owners are already feeling an impact, either

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Jan

29

2020

You May Be in Better Shape than You Think

I recently gave a presentation to a group of small business owners in Seattle about how documenting operations and other aspects of their business can help them run more efficiently. “I’m in much better shape than I thought I was!” That’s the response from one business owner after we walked through a short documentation self-assessme

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Dec

18

2019

What is Documentation Anyway?

In my last blog, I talked about the disadvantages of running your business from your head. It’s not efficient, it’s hard to scale, and it almost always makes the work harder than it needs to be. And, I talked about the advantages of documenting how your business runs. But what does it mean to document? What exactly is documentation? I

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Nov

26

2019

5 Signs You Are Running Your Business From Your Head – and why you should stop

When you start a business, it all starts in your head. You have an idea, fuel it with passion, and then make it real. In the early days of running your business, creating documentation is usually low priority. Accumulated knowledge stays in your head while you figure out what works and what doesn’t.  But once you have established basic o

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Oct

14

2019

An Owner’s Manual For Your Business: smoothing your road to success

Join me this week for my presentation at Arlington City Hall to learn an approach to running your business with more ease and less stress.

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Sep

24

2019

Let Me Help You Take a Vacation – your business will be glad you did

As a business owner, taking time off for a vacation can feel difficult to impossible. This summer I had the opportunity to take a vacation which allowed me to fully step away from my business. While wilderness kayaking in Southeast Alaska, I thought my business would be the furthest thing from my mind. I enjoyed exploring many small islands and

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Nov

05

2018

The key to writing the best operations manual for your business – delegate it!

Once you decide to create a personalized business operations manual to run your business more efficiently, you need to answer a very important question: will you write it yourself or have someone else do it? And, if someone else, who is the best person to delegate to? To answer that, consider the following: Do you enjoy writing? Are you good

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Nov

05

2018

Why every business needs an owner’s manual (aka operations manual)

Remember the last time you were driving and one of those pesky warning lights showed up when it was most inconvenient? Or, you were trying to figure out how to turn on the lights for that rental car? After a futile attempt to figure it out through trial and error, you probably looked in the glove box, pulled out the owner’s manual, and found the

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