Just type and press 'enter'

Training

Nov

05

2018

An operations manual may have prevented this tragedy

Bill Marler’s post on a recent botulism outbreak emphasizes the need for clear operations protocol. An operations manual could have spelled out rules for record keeping, dispenser instructions, and safe temperature management. Of course, the staff still need to read the manual and follow it, but it’s more likely they will, if the manual exis

READ MORE

Nov

05

2018

Why every business needs an owner’s manual (aka operations manual)

Remember the last time you were driving and one of those pesky warning lights showed up when it was most inconvenient? Or, you were trying to figure out how to turn on the lights for that rental car? After a futile attempt to figure it out through trial and error, you probably looked in the glove box, pulled out the owner’s manual, and found the

READ MORE
x