Clear Processes Matter
Businesses run better when work processes are clearly defined.
I help you clarify every essential business process and turn them into
standard operating procedures (SOPs) your team can rely on.
I also provide the framework to manage, maintain, and improve them over time.
You’ve come to the right place if…
You own or manage an established small to mid-sized professional or service-based business and need to:
Retain critical knowledge when key employees leave.
Scale, but existing processes are holding you back.
Prepare to sell, but unclear processes are reducing your company’s value.
Clear processes define the work, create consistent outcomes, and communicate expectations across your team.
How do you know you need clear processes or standard operating procedures?
A process is the way the work flows from start to finish. Standard operating procedures (SOPs) are the documented step-by-step instructions that clarify what to do, how to do it, when to do it, why it’s done, and who is responsible.
Mistakes and duplication of effort are costing you time and money.
You are overwhelmed with work, but delegating takes too long. They forget what you tell them, and you still have to check their work.
You lose sleep knowing smooth operations depend upon a few key employees showing up, and what they know is stored mostly in their heads.
Work results vary according to who does the work.
You dread training because it takes too long and leaves a bad impression on the person you just hired.
I focus on the processes that are a problem today.
I pay attention to what will be a problem tomorrow, such as losing critical process knowledge stored only in the heads of a few key employees.
We start with what you already have. I reuse what’s useful and retire what isn’t, so we’re not reinventing the wheel or creating more confusion.
And most importantly, I help you build a system for managing your processes over time and keeping them current.
Hi! I’m Marie Mills and I started Clear Solutions over 12 years ago to solve the problem I saw daily in the corporate world — confusion and waste because their processes were unclear.
I help you define and document your processes.
I help you capture the right level of detail, in plain language.
How I help teams clarify and manage their processes…
“Marie will help you move it from your brain onto a clear document
that someone else can take off your plate—and do it just as well as you.”