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Blog

Mar

04

2020

COVID-19: Be prepared. 7 Steps to Help Get you Started.

Every day new cases of COVID-19 are being reported. In uncertain times like these it’s important to stay calm, exercise common sense, and follow good personal hygiene protocols. Prepare for COVID-19 It's also important to pro-actively prepare for the virus impacting your business. Many business owners are already feeling an impact, either...

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Mar

02

2020

Client Profile: Focus on Your Joy

Whether your business is a non-profit or for profit, and whether your talent is supporting other businesses behind the scenes, serving up the best coffee, or shaping the leaders of tomorrow, your best work happens when you focus on your joy. Dr. Maureen O’Shaughnessy is the founder of the 6-12th grade micro-school, Leadership Preparatory Acad...

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Jan

29

2020

You May Be in Better Shape than You Think

I recently gave a presentation to a group of small business owners in Seattle about how documenting operations and other aspects of their business can help them run more efficiently. “I’m in much better shape than I thought I was!” That’s the response from one business owner after we walked through a short documentation self-assessme...

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Jan

10

2020

Why Is This So Hard?

If you’ve ever tried writing your own business policies, procedures, and other documentation, you may have found yourself getting discouraged and eventually giving up.  Writing down what you know seems simple enough, yet how can something so simple be so hard? Because simple isn’t always easy. I often hear business owners lament ...

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Dec

18

2019

What is Documentation Anyway?

In my last blog, I talked about the disadvantages of running your business from your head. It’s not efficient, it’s hard to scale, and it almost always makes the work harder than it needs to be. And, I talked about the advantages of documenting how your business runs. But what does it mean to document? What exactly is documentation? I...

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